Frequently Asked Questions
Is free sample available?
Yes, free samples are available. You only need to pay the cost for express charge.
How to clean the handcrafted crochet products?
A dry cloth can be used to wipe the products. You can wipe them with a damp cloth if there is too much dust and a toothbrush or a shoe brush can be used to wipe the dust inside of the gaps, then let them dry naturally. Do not dry the crochet products in the sun. Do not clean colored crochet products with corrosive detergents.
How to store the handmade crochet products?
Do not exposure the products to the sun for long-term. Please protect the crochet products in dry and clean place. The crochet crafts can be put inside a plastic bag to avoid moisture and mots.
What the aftersales policy?
Please contact us in time if a quality problem occurs. We provide free return and exchange services. All the products were made by hand, so personal subjective factors such as product appearance, softness and hardness are not the basis for quality issues.
What does the products make from?
The high-quality milk cotton threads are used for the bodies and filled with high elasticity PP cotton.
Address
No. 77, Wujin Street, Xinjin, Chengdu, Sichuan, China
Contacts
info@handicraftscn.com